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How I Learned to Twitter in 7 Weeks

I stumbled onto Twitter as a marketing tool completely by accident. I was looking for a way to promote a book I’m working on, and a friend suggested that I do two things: Start a blog and get on Twitter.

“What is Twitter? I don’t get how will it help me promote my book to tell people what I am having for breakfast,” I replied. “It would take me too long to explain, just try it out,” he said.

What follows here is a week-by-week review of how I learned that Twitter can be an important business-development tool for lawyers and law firms.

Week 1: Signing up The sign-up at Twitter. com was just like everything else. I needed to add a picture but luckily, I was still holding on to the picture used for my attorney bio, so I uploaded that. A bio. Usually I leave them blank, but this one was limited to 150 characters, so I wrote: “Father, husband, attorney, and aspiring author. Follow me as I work to get published.” I was pretty happy with myself, it was a perfect bio for someone trying to get published. After I finished my profile, Twitter suggested that I start following a bunch of famous people like Ashton Kutcher and Shaquille O’Neal. Was it the real Shaq? Turns out it was. These famous people have almost 80,000 people following them, and the truth is I just didn’t get it.

Week 2: I start following people I needed help finding some publishers to submit my manuscript to, so I used the Twitter search function. I searched using the term “publisher” and turned up about 50 results. So I started following all 50 of them. Some were small publishers, some were big, but the cool part was that they were all posting stories and links all about writing and publishing, one of the articles was “10 Things Every Author Should Do Before Submitting a Manuscript.” This was good stuff, exactly the types of things I needed to learn in my situation. I also realized that, as I started following people, the majority of them followed me back. Now I had more than 30 followers. I was feeling pretty good.

Week 3: A fortuitous connection Some total stranger was asking about my book, this was great. So I explained my book to him, and we chatted back and forth using Twitter’s Direct Messages, which are kind of like an e-mail message or private messages on Facebook. He was an author who has self-published in the past, and he gave me the phone number of one of the gurus of self-publishing. Out of the blue, I call this guy up, and he takes an hour and talks to me. He gives me advice and shares a few contacts with me.

Week 4: Spreading the message When someone shares an interesting link to an article on Twitter or shares a good quote, it gets repeated. This is called a “retweet.” I noticed that whenever I posted articles, they never got retweeted. Why not? Because they weren’t interesting enough. So I started paying attention to the types of articles that were retweeted. Usually they announced breaking news or shared really interesting content on blogs, so I started trying to think of something to post on my blog that might garner some interest. I posted a satirical response to an article one of my buddies from law school posted, and it spread like wildfire, or at least like a small brush fire. I had 170 unique visitors to my blog in just an hour or two in response to that one post. That was fun but, more importantly, it made me realize the power of Twitter. Here I was with fewer than 100 followers, and my message spread well beyond that circle.

Week 5: My first corporate client “Does anybody know an attorney that practices contract law?” “Yeah, that’s actually what I do, what do you need?” I replied suspiciously. “My friend needs some legal advice about a contract, could you talk to her?” “Sure, send me a direct message with her contact into.” After exchanging e-mail addresses and a few phone conversations, my firm had a new client. All our communication was exchanged over the phone and e-mail, and the retainer and payment were paid by credit card. It was so easy, it made me realize that maybe there was more to Twitter than just promoting books. Maybe I could use Twitter to find clients. You see, Twitter functions like a giant cocktail party where thousands of conversations are going on simultaneously. You can listen in on any conversation you please, you just simply need to “follow” the individuals having the conversation. Unlike two other social networking sites, Facebook and Myspace,you don’t need to be accepted as someone’s “friend” to listen in on their conversation. For example, if MC Hammer and Vanilla Ice (both of whom are on Twitter) are having a Twitter conversation, then you may listen in if you have a Twitter account- you can even try to add your own clever enough comment or question to be included in their discussion.

Week 6: Automated searches Using the free program Tweetdeck, I set up searches so that every time someone mentioned “contract law” on Twitter, from anywhere in the world, their post was filtered through a search that arrived instantly on my computer. I soon learned how to create an alert that would send me an e-mail or text message any time the term “contract law” was mentioned in a Twitter post. That allowed me to respond in real time. Return for a second to our cocktail-party analogy. Here you are at this gigantic cocktail party, and you overhear a conversation about contract law. “Excuse me, I couldn’t help but overhear you are looking for a corporate attorney. Could I recommend someone? And like that, a new relationship is created that is specifically targeted. Here are a few of the comments I saw posted on Twitter after setting up my search: “I urgently need an immigration attorney, can anybody recommend one?” “My friend is getting a divorce, can anybody recommend an attorney?” “Does anybody know a NY attorney I can ask a malpractice question to?”

Week 7 and beyond: A world of opportunity I have been on Twitter for 14 weeks. I have a large following now, but more importantly, I have learned some amazing tools that are helping me to expand my zone of influence beyond just Western New York. Every day I see potential leads- some of which I pass on or have to ignore because they are outside of my area of expertise. There are some 12 million users of Twitter now, mostly highly educated people in urban centers, and they are talking about every single legal topic imaginable. My recommendation for any lawyer? You just need to jump in and give it a try.

About the Author

Adrian Dayton is an attorney who was recently admitted to practice law in the state of New York. He is also an author awaiting publication of his first book “The Year of 12 Virtues.” He can be found on Twitter @adriandayton or at his website http://adriandayton.com/blog/

Gordon Ramsey’s Success Secret: Put Yourself In The Mind Of Your Customers

During the course of my work, I get to literally read or scan articles written by hundreds of authors every week - thousands every year. I have seen the best and the worst of what people have written to promote their businesses online.

Experience has taught me who will be successful with article marketing and who will fail with article marketing. I have also learned that anyone can be taught the secret to successful article marketing, but not everyone wants to accept what is being taught.

Business Lessons From Chef Gordon Ramsey

The other day, I was watching Ramsey’s Kitchen Nightmares on BBC America. If you have never seen the show, Gordon Ramsey is a popular and successful chef, whose name and reputation is known around the world.

Restaurant owners - many of whom are chefs - contact Ramsey and ask him to visit their restaurant, in essence to help them to save their restaurant from economic failure. The most amazing thing about the process is that many of the chefs have personally asked Ramsey to come, yet when he arrives, they fight with Ramsey every step of the way - determined that Ramsey will not force them to change their ways.

On day one of his visit, Ramsey tries the food as a customer and talks to the owners of the restaurant. On day two, Ramsey observes the operation of the restaurant. On day three, he has designers come in and remake the dining room and he trains the staff to understand the changes that will take place. On day four, Ramsey uses his skill to swamp the restaurant. On night four, most restaurants will have a line out the door.

It is a process that will save most restaurants, from failure.

Whether an employee or the boss, the chef always seems to believe that he or she is smarter than Ramsey, and they tend to reject the problems that Ramsey identifies and the solutions he provides.

How Gordon Ramsey’s Advice Can Help The Online Marketer

In one episode, Gordon Ramsey said that the difference between a successful restaurant and one that fails can be summed up in one thought, “A successful restaurant is one that puts the desires of its customers, above the desires of its owner.”

In the restaurants that Ramsey visits, customers simply desire good food at a fair price. But when a restaurant is suffering from slow sales, the first corner that owners usually cut is in eliminating “fresh food” in the kitchen. By eliminating fresh food and replacing it with canned or frozen, restaurant owners find that they can save an awful lot of money, but that step often drives away even more customers from the “fine dining” experience.

The online marketer is much in the same boat as the restaurant operator.

The online marketer needs to give online consumers a good product at a fair price, but the seller must resist the temptation to cut costs in ways that will hurt the business.

How This Applies To Article Marketing

Article marketing was developed in recognition of the fact that people go online to learn. Online marketers realized that if they were willing to teach, they could use the content they created to “attract” customers to their products and services.

Somewhere over the years, the purpose of article marketing was redefined and perverted by someone with something to sell. A lot of online marketers accepted the new definition that said that the only purpose for article marketing was to build inbound links to one’s website. They said you only needed to put together enough words - 300 to 500 words - so publishers could accept your “links”.

“Attraction marketing” was set aside as the “old way of doing things”, and replaced with “link building” as the “new and improved” way of marketing a website.

I count myself lucky that I learned “article marketing”, when it was still understood as “attraction marketing”. I count myself lucky, because I remain able to “attract” hordes of traffic and considerable sales for my websites, by using article marketing the way it was originally intended.

Interestingly, the people who adopted article marketing under the “new and improved” model soon began to realize that the new kind of article marketing was not bringing the kinds of results that people were promised. So the “new and improved” model was recently “improved” again. Now the common knowledge of the “new and improved” model say that the search engines reject “duplicate” copies of articles on the Internet. To combat this, marketers are using software to rewrite an article dozens of times, so that they can put “unique computer-generated content” on each website.

I predict that the “new, new and improved” will be as unsuccessful as the “old, new and improved” model was. It is not that the search engines changed to reject “duplicate copies” of articles. Instead, the search engines started to reject articles that proved to offer no real value to readers.

Of course, this statement may generate a very important question in your mind. How does the search engines’ algorithms know which articles provide value to their readers and which ones do not?

In response, let me ask you this: How many people link to your articles on those third-party websites? See, there really is a simple method that the search engines can use to determine if a particular article has any value to its audience. The search engines can count the number of links pointing to an individual article on a third-party website, to determine if people find that article useful to the needs of the consumer.

So you have got to ask yourself, will the “new, new and improved” model of “unique computer-generated content” provide enough value to readers to attract links from third-party websites? If you answer this question honestly with a “no”, then you will have also predicted the failure of the “new, new and improved” model of article marketing, as I have.

Remember Gordon Ramsey’s Advice

“A successful restaurant is one that puts the desires of its customers, above the desires of its owner.”

It is true that article marketing done as I do it (attraction marketing) is more expensive than the “new, new and improved” model of article marketing, but it also produces better results. Just as “fresh food” will attract more diners to a restaurant, the more expensive “hand-crafted” and “polished” articles will attract more links to the article and more visitors to the author’s website.

First off, article marketing - as it was done in the early days of the Internet - will accomplish more than one goal. When done well, the article will find an audience in newsletters, which can introduce your marketing message to thousands or hundreds of thousands of prospects in a single day.

Like you, we also have goals of building links for our websites and achieving a higher search engine placement for our websites, but we consider search engine placement to be secondary to the main goal of attracting customers to our websites’ products and services.

So in order to achieve our first goal of reaching large audiences for our articles, we have to “attract” readers to our articles, by teaching our prospects something of value to them. When our article delivers value to our readers, then the article’s resource box will generally deliver prospects to our website, where the real selling takes place.

In our world, our article on a third-party website will attract links from other websites, because we put the needs and desires of our customers / readers ahead of our own needs. And after our article has been delivered to tens or hundreds of thousands of readers in various newsletters, we will also achieve our search engine goals, because most newsletter publishers will publish a copy of the article in their online archives and people will link to it.

If It Is Not Broke, Don’t Fix It

Yes we consider the search engine goals to be important to our long-range plans, but we find that we don’t have to put a “unique article” on every website to get great search placement. Because we have never embraced the “new and improved” model of article marketing, we know that the “old-fashioned way” of doing things works just fine - even today.

Consider this:

Foxnews.com has a PageRank of 6;

Cnn.com has a PageRank of 7;

Msnbc.msn.com has a PageRank of 10;

Nytimes.com has a PageRank of 8;

Online.wsj.com (Wall Street Journal) has a PageRank of 7;

Latimes.com has a PageRank of 8.

Besides being news websites, do you know what else these websites have in common?

They all buy some “news content” from the Associated Press (www.ap.org) and United Press International (www.upi.com). What that means is that all of the news outlets buy and publish the same articles from the same sources, and yet, we don’t see the search engines penalizing the news sites, do we?

If the search engines are not penalizing the corporate news websites for printing the same non-unique articles, then why should we believe that the search engines are penalizing non-unique content on your website and in your article marketing endeavors?

In Conclusion

Article marketing works well when people link to your articles - on one third-party website or a dozen third-party websites. But in order for people to want to link to your articles, the content must be top-notch. People aren’t going to link to crap articles; so computer-generated content should be avoided in the same way that fine dining restaurants should avoid buying canned foods.

By focusing on the desires of our future customers (solutions for their problems), we are able to use article marketing successfully to promote any website we want to promote. We think about what is important to our customers, and then we answer our customers’ questions. By putting ourselves into the mind of our prospects, we are able to give them the exact kind of content they want to read.

In doing so, we successfully drive traffic to our websites, AND we create excellent search engine placement for our websites. And when we say websites, we do mean more than one website. We successfully utilize article marketing for dozens of websites, so we know that what we teach can be duplicated by the masses, if only the masses are willing to accept what we teach.

About The Author

Trey Pennewell works for http://www.thePhantomWriters.com/ article distribution service and provides process support for the http://www.LinksAndTraffic.com/ Pay-For-Ranking SEO service. Just recently, The Phantom Writers introduced professional Video Articles production, to help its customers take advantage of the new frontier in Video Marketing, using great video content and video sharing sites such as YouTube and others.